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to help you.

Have a question about your order, a return, or just want to say hello? Reach out โ€” our team responds within a few hours.

Send us a Message

Fill in the form below and we'll get back to you within 24 hours.

We typically respond within 2โ€“4 hours during business hours (10 AM โ€“ 7 PM IST).

Contact Information

Multiple ways to reach us

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Phone / WhatsApp
Monโ€“Sat, 10 AM โ€“ 7 PM IST
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Email
Response within 24 hours
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Office Address
E-49/5, First Floor, Phase 2
Okhla Estate Phase 2,
New Delhi โ€“ 110020
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Company
Payaxis Private Limited
CIN: [Your CIN Number]

Quick Answers

How do I track my order? +
Log into your account, go to My Orders, and click on your order to see its current status and tracking details.
What is your return policy? +
We offer a 7-day hassle-free return policy from the date of delivery. Items must be unused with original tags.
Is Cash on Delivery available? +
Yes! COD is available on all orders across India. A small handling fee may apply for some locations.
How long does delivery take? +
Metro cities: 3โ€“5 days. Tier 2/3 cities: 5โ€“7 days. Remote areas: 7โ€“10 business days.
How do I cancel my order? +
Orders can be cancelled before shipment from your My Orders page or by calling us at +91 8886236637.
PMart Office
Okhla Estate Phase 2, New Delhi