Privacy Policy

Payaxis Private Limited ("we," "our," "PMart") operates pmart.online. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

Personal Information:

• Name, email address, phone number
• Delivery/billing addresses
• Order history and purchase details
• Account login credentials (passwords are encrypted)

Automatically Collected:

• IP address, browser type, and device information
• Pages visited, time spent, and clickstream data
• Cookies and similar tracking technologies

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and delivery updates
• To manage your account and provide customer support
• To improve our website and personalize your shopping experience
• To send promotional emails and offers (you may unsubscribe anytime)
• To comply with legal and regulatory requirements
• To detect and prevent fraud or unauthorized access

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• Logistics partners (courier companies) to deliver your orders
• Payment processors to facilitate secure transactions
• Technology service providers who help operate our platform
• Law enforcement if required by applicable law or court order

All third parties are contractually bound to protect your data.

4. Cookies

We use cookies to enhance your experience on PMart. Cookies help us remember your cart items, preferences, and login sessions. You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Security

We implement industry-standard security measures including SSL encryption, hashed passwords, and regular security audits to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and data by contacting us at admin@pmart.online.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Children's Privacy

PMart is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

• 📧 Email: admin@pmart.online
• 📞 Phone: +91 8886236637
• 🏢 Payaxis Private Limited, E-49/5, First Floor, Phase 2, Okhla Estate Phase 2, New Delhi South East Delhi – 110020